Privacy Policy

Clinic Therapy Laser

Last updated: July 11, 2025

1. Introduction

At Clinic Therapy Laser, we respect your privacy and are committed to protecting the personal information you entrust to us. This privacy policy explains how we collect, use, store, and protect your data, in accordance with Quebec’s Bill 25 and the federal PIPEDA Act.

2. Information collected

We may collect the following personal information, depending on your interaction with us:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Information related to your appointment or your state of health, which you voluntarily transmit to us
  • Billing or insurance information (if applicable)

This information is collected when making an appointment, via contact forms, admission forms, or during communications by email, telephone or in person.

3. Purposes of collection

We use your personal information to:

  • Plan and deliver personalized treatments
  • Contact you about your appointments or follow-ups
  • Answer your questions or requests
  • Maintain your clinical records and manage billing
  • Respect our legal and professional obligations

We only collect the information necessary to achieve these purposes.

4. Consent

By providing us with your personal information, you consent to its use in accordance with this policy. You may withdraw your consent at any time, subject to certain legal or contractual obligations. Without your consent, some services may not be available.

5. Sharing of information

We do not sell or share your personal data with third parties, except in the following cases:

  • Service providers (e.g. secure hosting, appointment management) related to the management of your data, subject to confidentiality agreements
  • When required by law (e.g. court order or public authority)

If your data must be stored or processed outside Quebec (e.g. via a cloud service), we ensure that it benefits from equivalent protection in accordance with Law 25.

6. Your rights under Law 25

In accordance with Law 25, you have the right to:

  • Access your personal information
  • Request correction or updating of your data
  • Withdraw your consent at any time
  • Request deletion of your information (to the extent permitted by law)

To exercise these rights, please contact our Privacy Officer (see section 10).

7. Data retention

We retain your information only for as long as necessary for the purposes for which it was collected or to comply with legal obligations. Once these purposes are fulfilled, the data is securely destroyed or anonymized.

8. Data security

We implement appropriate administrative, technical and physical measures to protect your information against loss, theft, unauthorized access, disclosure or alteration.

9. Transfer outside Quebec

If your personal data is stored or processed outside Quebec (e.g. via external providers), we ensure that these providers apply protective measures that comply with Law 25.

10. Data Protection Officer

The person responsible for the protection of personal information at Clinic Therapy Laser is:

E-mail : info@therapielaser.ca
Phone : (450) 443-0300

You can contact us with any questions, to file a complaint or to exercise your rights.

11. Changes to the Policy

We may update this policy at any time. Any changes will be posted on our website with the new effective date. We encourage you to review it regularly.

Clinic Therapy Laser is committed to protecting your privacy and ensuring responsible management of your personal data. Thank you for your trust.